Confidentiality & Privacy Policy
Counseling Sessions are confidential. We assure you that all Information you have shared with our therapists or staff in our office, will not be disclosed to anyone outside of the Clinic, without your written permission first. except when:
- Suspected child abuse or dependent adult or elder abuse, for which therapist are required by law to report this to the appropriate authorities immediately.
- If a client is threatening serious bodily harm to another person/s, therapist must notify the police and inform the intended victim.
- If a client intends to harm himself or herself, therapist will make every effort to enlist their cooperation in ensuring their safety. If they do not cooperate, therapist will take further measures without their permission that are provided by law in order to ensure their safety.
To protect confidentiality further, our staff members will not acknowledge that they are familiar with any client when outside the Clinic, unless you acknowledge them first.
All digital and hard copy files of our clients are securely stored in compliance with the State and Federal law. After successfully completing client's therapy sessions, It will be deleted and the hard copy file will be shredded by Clinic's staff person after seven years.
Should you have any questions about our confidentiality policy, and how we protect your privacy, you may reach us through +1(305)2998005 or email us at [email protected]
Good Faith Estimate
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
● You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
● Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
● If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
● Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.